1. Information We Collect
We collect the following types of information:
1.1 Personal Information
Information that identifies you as an individual, such as:
- Name, company name, job title
- Email address, phone number, billing address
- Payment/billing details (when purchasing our services)
- Account login details (if you create an account on our SaaS products)
1.2 Automated Data (Collected through technology/cookies)
When you visit our website or use our software:
- IP address, browser type, device information
- Pages viewed, time spent on pages, referral source
- Cookies and similar tracking technologies
1.3 Business / Usage Data (Service-related)
When you use our SaaS or ERP/CRM products:
- User activity logs
- Uploaded files, data, and transactions (as required for service functionality)
We DO NOT collect sensitive personal data unless explicitly required and consented.
2. How We Use Your Information
We use collected data for:
- Providing and improving our software/services
- Responding to inquiries, support requests, or demo requests
- User account registration and authentication
- Sending service updates, invoices, important notifications
- Marketing communication (only if you opt-in)
- Analytics and product improvement
3. Legal Basis for Processing (GDPR Applicable Users)
We process personal data based on:
- Your consent
- Performance of a contract (service/subscription)
- Legitimate business interests
- Compliance with legal obligations
4. Data Sharing & Disclosure
We never sell or rent personal information.
We may share data only with:
- Trusted third-party service providers (hosting, analytics, payment gateways)
- Government authorities if required by law or legal request
All third-party partners must follow confidentiality and data protection agreements.
5. Data Storage & Security
We use industry-standard security measures to protect your personal information.
- Encrypted transmission (HTTPS/SSL)
- Restricted access control
- Regular monitoring and security testing
However, no electronic storage or transmission over the internet is 100% secure.
6. Data Retention
We retain your data only as long as necessary:
- To provide services
- To comply with legal/accounting requirements
- To resolve disputes or enforce agreements
You may request deletion anytime (see Section 9).
7. Cookies & Tracking Technologies
We use cookies to:
- Improve user experience
- Analyze traffic and usage patterns
- Remember your preferences
You may disable cookies through your browser settings, but certain features may not function properly.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites.
9. Your Rights (Under GDPR/DPDP Customers)
You may:
- Request access to your personal data
- Request correction or deletion
- Withdraw consent
- Opt-out of marketing emails
- Request data portability (export of your stored data)
Contact us for any data-related request.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted with a revised “Last Updated” date.
12. Contact Us
If you have questions or want to exercise your privacy rights, contact us at:
UVA Technologies
Email: sales@uvatechnology.com
Phone: +91-8826059393
Website: www.uvatechnology.com
Address: UVA Technologies & Professional Services LLP, T-6, Plot No. 4, 5 & 6, 3rd Floor, Ansal Tower, Paschim Vihar Delhi, India 110063
